One number to call
Broken form, expired certificate, new hours for the holidays: it all goes to the same place. You never have to work out whose problem it is.
Buffalo, New York · Since 1994
You run the business. We run the website.
Design, development, SEO, accessibility, content, hosting, and the hundred small updates that come after launch. It all happens in one place, so you never have to work out which vendor to call.
30+ years in practiceSmall businesses onlyOne point of contact
Everything, in one place
7 layers · 1 invoice
- 01Strategy & contentWhat the site has to earn
- 02UI & UX designDrawn for your customers
- 03DevelopmentHand-built, fast, tested
- 04AccessibilityWCAG 2.2 AA
- 05SEO & performanceFindable and quick
- 06Content managementEdit it yourself, or don’t
- 07Hosting & maintenanceUpdates, backups, uptime
No subcontractors. No handoffs. One studio is accountable for all seven.
Why this way
Most small businesses don’t need an agency. They need someone who answers.
The usual arrangement hands you a designer, a developer, an SEO contractor, a host, and nobody who owns the outcome. We collapsed all of it into one.
Nothing is outsourced
Whoever designs your site is whoever builds it, and whoever still maintains it four years from now. That has been the arrangement for three decades.
It doesn’t end at launch
Launch is the middle of the job. Hosting, backups, updates, and content changes are included from day one, not sold back to you later.
The part nobody quotes for
A website is not a purchase. It’s a decade.
Most of what goes wrong with a small business website goes wrong in the years after it launches: the plugin that breaks, the certificate that lapses, the hours that were never updated. Here is where the two arrangements part company.
The usual arrangement
Built, delivered, gone
You’re on your own out here
With us
Still answering in year ten
- Launch
- Year 2
- Year 5
- Year 10
1994First site shipped. We’ve been at this since tables were a layout tool.
340+Small business sites designed, built, and launched.
11 yrsAverage length of a maintenance relationship.
1People between you and the person doing the work.
Selected work
Buffalo businesses, quietly doing better online.
Every one of these started with a site the owner had stopped wanting to show people.
Home remodeling · Western New York
J&J Home Solutions
A remodeling contractor’s whole site, built so the owners edit it themselves while we handle everything underneath.
Owner-managed content
Software · Online
DoggByte
A developer’s site for his work and products that deploys itself on every commit, so he writes software instead of running a server.
Deploys on every commit
Event venue · Hamburg
Michael’s Event Center
A venue’s site rescued from a dead-end setup, rebuilt with a new logo, and handed back in a content manager the owners run themselves.
Content back in the owners’ hands
How it goes
Four steps, and you only have to show up for two of them.
- 01
A conversation
Week 1 · about an hourWe sit down, at your place or over video, and go through what the business actually needs from a website. No deck, no discovery invoice. You’ll leave with a fixed price and a date.
- 02
Design you can react to
Weeks 2–3You see real pages with your real words in them, on a live link you can open on your phone. Two rounds of changes are built into the price, because the first version is never the last one.
- 03
Build, test, launch
Weeks 4–6Hand-built pages, checked on real phones, screen readers, and slow connections. We move the domain, set up the hosting, and stay on it the day it goes live and the day after.
- 04
We keep it running
Ongoing · no end dateUpdates, backups, security patches, and content edits. Email a change and it’s usually done the same day. This is the part most people are actually buying.
What it costs
A fixed number, before any work starts.
You get the build price and the monthly care price in writing after the first conversation. Neither one changes unless you ask for something new.
Typical build$5k–$25k
One time, fixed. Covers layers 01 through 06, everything up to and including the day it goes live.
Ongoing care$75–$2k+/mo
Layer 07. Hosting, backups, updates, monitoring, and content changes. Cancel with 30 days’ notice; you keep everything.
Repair instead$75–$5k+
Sometimes the honest answer is a speed pass, an accessibility fix, and better structure. We’ll say so even when it’s the smaller job.
I’d been through two agencies who both handed me a site and disappeared. This is the first time someone stayed. I email a change on Tuesday and it’s live Tuesday.
Straight answers
The things people ask before they call.
Can I update the site myself?
Yes, and you can also not update it yourself. Every site comes with a content manager set up for the specific things you’ll actually change (hours, prices, staff, photos) with a short walkthrough recorded for whoever does it. If you’d rather just email the change over, that’s included too.
Do I own the site, or am I renting it?
You own it. The domain stays in your name, the code is yours, and if you ever want to leave, we hand over the files and help the next person get set up. No proprietary platform holding your content hostage.
My current site isn’t that old. Can it be fixed instead?
Often, yes, and we’ll tell you when that’s the cheaper answer. Plenty of sites need a speed pass, an accessibility fix, and better structure rather than a rebuild. We’ll look at what you have and say so plainly, even when it means a smaller job for us.
What happens if I stop the monthly plan?
The site is still yours and it keeps working. We help you move the hosting wherever you want it and hand over every file, login, and note. Thirty days’ notice, no exit fee, no hard feelings. The plan is worth paying for or it isn’t. Locking people in doesn’t change which.
Do you only work with Buffalo businesses?
Mostly Western New York. We take on work elsewhere when the fit is right, but the calendar fills locally first.
Tell us what’s not working.
Send us a note. You’ll get an honest read on what your site needs, and whether it needs us, within one business day.